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HOTEL POLICYGENERAL • Reserved rooms will be held until 6:00 PM on the arrival date unless guaranteed. • Check-out time: before 12:00 noon. • Check-in time: after 14:00 PM. • All rates are subject to change without prior notice. • Deposit 50% on total room rate for guarantee reservation. CHILDREN POLICY • Accommodation: FOC for children under 10 years old who stay with their parents, maximum 2 childrens per room. CANCELLATION POLICY All confirmed booking whether cancelled, Amended, Postponed, Delayed or similar will be treated as under the cancellation policy: 1/ Individuals: (under 10 rooms) Peak & High seasons: No charge if cancellation is made 10 days prior arrival date 50% charge if cancellation is made from 4 to 7 days prior arrival date Full charge if cancellation is made less than 4 days prior arrival date Low Seasons: No charge if cancellation is made 05 days prior arrival date 50% charge if cancellation is made from 2 to 4 days prior arrival date Full charge if cancellation is made less than 02 days prior arrival date No-show: full charge on all rooms and reserved services. Note: (%) equal room charge total length of stay. 2/ Group: Peak & High seasons: No charge if cancellation is made 45 days prior arrival date 50% charge if cancellation is made from 30 to 45 days prior arrival date 75% charge if cancellation is made from 14 to 30 days prior arrival date Full charge if cancellation is made less than 14 days prior arrival date Low Seasons: No charge if cancellation is made 30 days prior arrival date 50% charge if cancellation is made from 14 to 30 days prior arrival date 75% charge if cancellation is made from 7 to 14 days prior arrival date Full charge if cancellation is made less than 07days prior arrival date No-show: full charge on all rooms and services reserved |