HOTEL POLICY

GENERAL

• Reserved rooms will be held until 6:00 PM on the arrival date unless guaranteed.

• Check-out time: before 12:00 noon.

• Check-in time: after 14:00 PM.

• All rates are subject to change without prior notice.

• Deposit 50% on total room rate for guarantee reservation.

CHILDREN POLICY

• Accommodation: FOC for children under 10 years old who stay with their parents, maximum 2 childrens per room.

CANCELLATION POLICY

All confirmed booking whether cancelled, Amended, Postponed, Delayed or similar will be treated as under the cancellation policy:

1/ Individuals: (under 10 rooms)

Peak & High seasons:

No charge if cancellation is made 10 days prior arrival date

50% charge if cancellation is made from 4 to 7 days prior arrival date

Full charge if cancellation is made less than 4 days prior arrival date

Low Seasons:

No charge if cancellation is made 05 days prior arrival date

50% charge if cancellation is made from 2 to 4 days prior arrival date

Full charge if cancellation is made less than 02 days prior arrival date

No-show: full charge on all rooms and reserved services.

Note: (%) equal room charge total length of stay.

2/ Group:

Peak & High seasons:

No charge if cancellation is made 45 days prior arrival date

50% charge if cancellation is made from 30 to 45 days prior arrival date

75% charge if cancellation is made from 14 to 30 days prior arrival date

Full charge if cancellation is made less than 14 days prior arrival date

Low Seasons:

No charge if cancellation is made 30 days prior arrival date

50% charge if cancellation is made from 14 to 30 days prior arrival date

75% charge if cancellation is made from 7 to 14 days prior arrival date

Full charge if cancellation is made less than 07days prior arrival date

No-show: full charge on all rooms and services reserved